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Terms of Service

RUBBLE – TERMS OF SERVICE

Effective from 12 April 2025

1. Welcome to Rubble

Rubble is a logistics platform and marketplace designed to streamline the sourcing, delivery, and resale of bulk loose materials such as fill dirt, topsoil, mulch, gravel, and aggregate. Rubble can be accessed via our mobile app or web platform (the "Service").

The Service is operated by Zoot, LLC ("we", "our" or "us"), a limited liability company registered in Michigan with its principal place of business at 5379 Terence Ct, Bloomfield Hills, MI 48302, USA. For contact, please email us at userubble@gmail.com.

Your relationship with us is governed by these Terms of Service ("Terms"), which incorporate any additional policies posted on our website or in the Help Center. By accessing or using the Service, you accept these Terms and our other policies.

2. Your Relationship with Us

These Terms, along with the documents referenced within (our "Policies"), form a legally binding agreement between you and Rubble.

By registering an account or using any part of the Service, you agree to be legally bound by the Terms. If you do not accept the Terms, you must not access or use Rubble.

If any part of these Terms is unclear, we encourage you to contact us at the Help Center.

3. Information About You and Your Privacy

We are committed to protecting your personal information. You should review our Privacy Policy which explains how we collect, use, and share your data, including our use of cookies, analytics, and third-party integrations.

4. Eligibility and Account Registration

All users must undergo mandatory identity verification procedures before conducting transactions on the Rubble platform. Verification will require the submission of valid government-issued identification (e.g., driver's license, passport) or official business registration documentation. Failure to complete verification may restrict transaction capabilities.

We reserve the right to suspend or terminate accounts with false information or those that violate the Terms.

5. Platform Use and User Conduct

All communication related to Rubble transactions must remain exclusively within the Rubble app messaging system. Conducting significant transactional communications off-platform compromises dispute protections and security measures, resulting in potential penalties, including:

  • Loss of access to Rubble dispute resolution services for the affected transaction.
  • Temporary or permanent suspension from the Rubble platform for repeat violations.

6. Rubble Wallet and Payments

All payments must be processed exclusively through the Rubble platform. Engaging in off-platform payments, including attempts to bypass Rubble's payment system, is strictly prohibited. Violations will result in immediate penalties, including:

  • First offense: Temporary account suspension and formal warning.
  • Repeat offenses: Permanent suspension from the Rubble platform.

To use Rubble Wallet, you may be required to verify your identity under Know Your Customer (KYC) and Anti-Money Laundering (AML) laws. Rubble may suspend or limit your account until verification is complete.

By using Rubble Wallet, you authorize us to:

  • Debit and credit your linked account or card
  • Hold payments during dispute resolution
  • Collect service fees
  • Offset chargebacks or penalties

All payments must be completed within the platform. Out-of-platform payments are strictly prohibited and may result in permanent suspension.

7. Refunds, Cancellations, and Dispute Resolution

Our Refund & Cancellation Policy governs the process for requesting returns, cancellations, and refunds. Buyers and sellers must attempt to resolve disputes independently. Rubble may intervene but is not obligated to do so. Our Dispute Policy applies to all escalations.

Users who misuse the refund process or file false claims may be suspended and held liable for damages.

8. Shipping, Hauling, and Logistics

Sellers and haulers are responsible for ensuring materials are delivered safely and in accordance with all applicable laws. Our Shipping Policy sets expectations for timelines, proof of delivery, and insurance.

Haulers must maintain commercial liability insurance and be available as scheduled. Rubble is not liable for loss, damage, or injury caused during transportation unless explicitly stated.

9. User Content and Intellectual Property

Repeat violations of intellectual property rights, including repeated copyright or trademark infringement claims, will result in:

  • Immediate suspension upon a second infringement claim.
  • Permanent account termination upon confirmation of repeated infringement, in accordance with Rubble's Intellectual Property Policy.

10. Account Suspension and Termination

We may suspend or terminate your account with or without notice for:

  • Violating these Terms or our Policies
  • Fraudulent or unlawful activity
  • Repeated user complaints
  • Regulatory or legal request

Suspension may include withholding payouts, blocking listings, or disabling features. Terminated accounts are not entitled to reinstatement. We may retain content or data as required by law.

11. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Michigan, without regard to its conflict of laws principles. All disputes shall be resolved by binding arbitration under the rules of the American Arbitration Association (AAA), in Oakland County, Michigan.

YOU WAIVE ANY RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION.

Arbitration shall be confidential, final, and binding. The prevailing party may recover legal fees and costs.

12. Changes to Terms

We may update these Terms at any time. Material changes will be communicated via email or in-app notice. Continued use of the Service after notice constitutes acceptance. You should review these Terms periodically.

13. Contact and Legal Notices

Zoot, LLC
5379 Terence Ct
Bloomfield Hills, MI 48302, USA
Email: userubble@gmail.com

For questions about these Terms, please contact us through our Help Center.