Help Center

Welcome to Rubble Rubble is a marketplace built for dirt — and everything that moves it. We connect contractors, builders, haulers, and landowners to simplify how excess dirt is sourced, sold, and delivered. You can access Rubble via our mobile app (the "Platform"). The Platform is operated by Zoot, LLC, a company registered in Michigan, United States (we, us, or Rubble).

Rubble is designed for: • Excavators and contractors • Landscapers and developers • Dirt haulers and trucking companies • Cities, municipalities, and landowners If you've ever had extra dirt or needed to get some fast — this is for you.

Rubble gives users a simple way to manage dirt logistics: • Buyers find clean fill for projects near them • Sellers list leftover dirt from excavation jobs • Haulers pick up delivery requests through Rubble's built-in network It's local, transparent, and built for real-world use.

At Rubble, we're reimagining the construction supply chain by treating dirt as a valuable, reusable resource. Our goal is to reduce waste, cut costs, and give every job site a faster, smarter way to move material.

Before using Rubble, it's important to understand how we work. These terms are here to protect everyone in the Rubble community — including you. By signing up for an account or using Rubble, you agree to our Terms of Service, Privacy Policy, and other platform rules listed in our Help Center. These Terms form a contract between you and Rubble. If you don't agree with them, you shouldn't use the Platform. If anything is unclear, feel free to reach out through the Help section in the app — we're here to help.

Search listings near you using our Map or Search tab. Filter by material type, distance, quantity, and trucking options. Review listings with photos and details, choose delivery or pickup, confirm and pay securely through the app, then track your delivery.

You can buy topsoil, clean fill dirt, clay, sand, gravel, silty soil, peat, bark/wood chips, loam, compost-enriched soil, and muck soil. Each type is categorized to help you find exactly what your project needs.

You can bring your own truck (BYOT) for pickup, request delivery through Rubble's hauler network, or let the seller handle delivery if they offer it. Delivery pricing is based on distance, load size, and hauler availability.

Your payment is held securely until delivery is completed. We cover scenarios like material not delivered, wrong type received, undisclosed contamination, or delivery to wrong location. Report issues within 72 hours for protection. For complete details, see our Buyer Protection Policy.

Add clear photos from different angles, describe the material type and characteristics, include volume in cubic yards, set competitive pricing, and clarify delivery or pickup options. Head to the Add Listing tab to get started in under 2 minutes.

Rubble charges a 10% platform fee on successful sales. This includes listing exposure, buyer protection, secure payment processing, access to our hauler network, and ongoing support. You keep 90% of the sale price. For complete fee details, see our Fee Schedule.

Prohibited materials include hazardous waste (asbestos, lead), contaminated or toxic fill, medical waste, explosive materials, garbage, human remains, and illegal substances. Restricted materials like dirt with debris must be clearly disclosed. For the complete list, see our Prohibited & Restricted Materials Policy.

We accept credit/debit cards (Visa, Mastercard, Amex), Apple Pay, and top-up cards linked to your Rubble wallet. All payments are processed securely with end-to-end encryption.

The Rubble Wallet lets you add funds, withdraw earnings, track transactions, and set up auto top-ups. To receive payouts, you'll need to verify your identity and connect a bank account. Payouts take 2-5 business days to settle.

You can cancel for a full refund before pickup/dispatch is confirmed. After three cancellations in 30 days, a 5% fee may apply. Refunds are available for material issues if reported within 72 hours with documentation. For complete details, see our Refund & Cancellation Policy.

Meet in safe, well-lit locations, inspect materials before confirming delivery, keep all communication in the app, never share financial information, and trust your instincts. Use protective gear when handling materials. For complete guidelines, see our Safety Guidelines.

Use the Report button on listings, profiles, or chat threads. Select the appropriate reason (fraud, harassment, unsafe content), add details and screenshots if helpful, then submit. We respond within 1 business day.

Submit disputes within 72 hours of delivery completion through the Orders tab. Our team reviews all parties' evidence and may provide full/partial refunds, deny claims, or mediate solutions. All decisions are final. For complete procedures, see our Dispute Resolution Policy.

We're available 24/7. Email userubble@gmail.com, use in-app chat through your Inbox, or call Matthew directly at (248) 910-2690. For faster support, include screenshots and be specific about your issue.

Our Terms of Service outline your rights and responsibilities when using Rubble. This includes platform rules, payment policies, dispute resolution, and legal information.

Our Privacy Policy explains how we collect, use, and protect your personal information when you use our platform.

Our Refund & Cancellation Policy details when and how you can cancel orders or request refunds, including fees and timeframes. This policy is part of our Terms of Service and applies to all transactions on the platform.

Yes, our Delivery Policy outlines delivery options, timeframes, responsibilities for buyers and sellers, and procedures for missed deliveries. This ensures everyone understands their role in the delivery process.